Patient Survey 2020

Throughout the COVID-19 pandemic we have offered appointments using new ways of working and new technology, i.e. (video and Doctorlink)

We would really appreciate your feedback and any thoughts.  Please complete the survey online below.

Thank you for being patient with us as we are going through a lot of changes.

We will continue offering telephone / video consultations as a default appointment and you will be able to pre-book these in advance (at least 4 weeks).   There will be certain appointments, and when essential, that will be offered as face to face appointments.

Think of your recent appointment with us since September 2020

Patient Survey 2020

If the answer to question 1 was yes, how would you rate your phone /video consultation?

What percentage of your appointments would you consider using a telephone or video consultation in future?

If booking a video or telephone appointment would you prefer these to be:

We will be publishing the results of this survey on our website early next year, including responses to your comments.

THANK YOU FOR YOUR TIME IN COMPLETING THIS SURVEY


Privacy Protection

Information entered into practice survey forms is used only for the purposes of processing your Survey information and is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

Any personal information transmitted via Practice Survey forms may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

This information is not shared with any external third party organisations.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


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